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WebOffice  2.66 Complete Guide

Navigation: Appendix > Licenses > Other

CSI (Customer service Integration (zendesk))

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DatabaseID 31

 

Affects the following service:

cwo2service\Csi\1\CsiService::CreateCsiEvent

Enables the company to integrate with zendesk.

 

The following menu items will be visible if the company have the license:

Cale Support\Message Forwarding\CSI Forwarding.

Cale Support\Message Forwarding\CSI Event Statistics.

Company Administration\CSI Providers.