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WebOffice  2.66 Complete Guide

Navigation: Appendix > Licenses > Professional

Purchase Refund

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This License allows to do a re-fund on a card transaction

Currently only Tender is supported

Configuration;
System Administration -> Collectors -> Collector details

Enable the "Refund Allowed" check box

Configuration:
Cale support -> Company Management -> Collector Routings -> Collector Routing Details

The collector must be configured to allow purchase refund. This is done manually in the WebOffice database.

Configuration:
User Administration -> User Accounts -> User Account Details

When license is enabled it is possible to grant a user permission to refund a purchase.

Use:
Reports & Statistics -> Purchase -> Purchases.

The Signpost popup will have a "Refund" option available

Use:
Reports & Statistics -> Purchase -> Purchase Refund.

The page  lists all the refunds made