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WebOffice  2.66 Complete Guide

MenuReports & statistics -> Purchase ->purchase Refunds.

LicenseKeyMediumThis page displays the refunds performed.

 

Currently refunds can only be done for card purchases with Tender as collector.

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Note:
To execute a Purchase Refunds use the signpost function in Purchases for the selected purchase.

The following table explains the default items on the page:

List item

Explanation

Filter

Terminal ID.

The terminal the refund purchase has been made for.

 

Amount.

The amount to refund.

 

Reason for refund.

The reason for the refund.

Filter

Purchase Date.

Original purchase date.

Filter

Refunded Purchase Date.

Refund date.

Filter

Bank Authorization Reference.

Bank Authorization Reference for the refund.

Filter

User ID.

User Id of the person that initialized the refund.

Filter

First Name.

First name of the person that initialized the refund.

 

Last Name.

Last Name of the person that initialized the refund.

 

Additional fields available under the spanner:

List item

Explanation

Filter

Card Transaction.

 

 

Card Transaction Refund.

 

 

Additional Filter fields not visible in the list:

List item

Explanation

Filter

Node.

Node to which the terminal belongs.

Filter