Parking sessions can be started in a CWT terminal or via the MyParking website
A reminder message is sent to the end-user a specified number of minutes before the session expires as an SMS. By activating a link in the message, the MyParking site is opened in the browser. Given the purchase identifier specified in the link, the end-user can extend the session using an external payment provider or making a card payment.
Ask Flowbird Support if your payment method is not supported.
Flow description starting a parking i a terminal
•The end user starts a parking session.
•If certain rules are fulfilled, the end.user will receive a SMS message X minutes before the parking session ends.
•The end-user activates the link in the SMS message to open the web site.
•In the web site, the end-user can choose a new end time. The system presents the price for the extension and when the end-user accepts this, a payment request is sent to WebOffice.
•WebOffice registers a new purchase and makes a call to the external payment provider.
•The end-user accepts the payment using an app on the phone.
•The payment provider sends an acceptance message to WebOffice. The payment confirmation is presented to the end-user.
•The new purchase record is created in WebOffice.
