| Menu: | Support > Message Forwarding > Message Forwarding Templates |
| Note: Message forwarding templates are typically added by developers. |
To add a message template for event forwarding, proceed as follows:1.On the WebOffice menu, select Support > Message Forwarding > Message Forwarding Templates. The existing message templates are displayed.
2.Click 
. The following page is displayed:
3.In the Name text field, enter a name that identifies the message template.
4.In the Message Forwarding Type select the type of message forwarding:
○Purchase receipt
○Purchase reminder
5.In the Message Forwarding Carrier list box, specify the carrier type:
○Email (future)
○SMS
6.Select the company that will be using the template.
7.If the template is designed for email and includes HTML capabilities, select the Html Encoded check box.
8.Write your XSL Code or copy it from another source (see Writing your XSL Code in the appendix for a short explanation on the XSL syntax used).
An Example SMS template is provided.
9.Click 
to save your changes and return to the previous page.
After having added a new message template, it becomes available in the Message Forwarding Template section on the Company Details page.
