Term |
Definition |
|---|---|
Active session |
Active session refers to a parking session that have a valid start and end time within the specified time period and system have matching Parking Ticket registered. |
Agent |
An agent is an individual or entity authorized to enforce parking regulations and impose monetary penalties on violators. |
Claim |
A claim is a formal request made by a customer or vehicle owner to contest a parking fine. |
Claim Reason |
A claim reason is the specific justification or explanation provided by a customer or vehicle owner when contesting a parking fine. Reasons no-vehicle; not-owner, transferred-vehicle, usurpation, user-exemption, period-exemption, valid-ticket, valid-eticket, wrong-amount, wrong-deduction, wrong-ticket, invalid-fps, valid-previous-fps, invalid-previous-fps |
Claim Status |
The claim status indicates the current progress or resolution of a claim made regarding a parking fine. Statuses filled, rejected, accepted, transferred, suspended |
End User profile |
An end-user role representing specific parking rights and parking tariffs. The values displayed depend on how the parking has been configured as requested by the city or providers. |
End-user |
A person who parks their vehicle on on-street parking |
Forfait de Post-Stationnement (FPS) |
French parking fines to be paid, but also giving a right to park during a fixed period (typically for the rest of the half day or of the current day) |
Fine |
Is a monetary penalty imposed on individuals or vehicles for violating parking regulations such as parking in a restricted area, exceeding the time limit in a metered space, parking without a valid permit, or blocking access points |
Fine status |
Fine status refers to the current condition of a parking fine. See Fine statuses |
Mobile |
A mobile device offering the end-users purchase parking, exposing parking rights, accepting parking payment, and recording parking tickets. |
Order |
Order is an object created by sales channels for each transaction (paid or free). It can contain one or more products and multiple payment methods. |
Park |
A customer of the Flowbird parking system to supervise On-Street parking spaces in the city |
Parking control |
An enforcement agent operation (or automated vehicle scan, automatic cameras…), performed to check whether a vehicle effectively owns a right to park somewhere |
Parking meter |
A machine (terminal) offering the end-users purchase parking, exposing parking rights, accepting parking payment, and recording parking tickets or permits |
Parking permit |
A long-term parking right (subscription) sold or offered to register end users. A first kind of permits allows end user to directly park his vehicle where and when he wants, whereas a second kind of permits requires the end user get a parking session (ticket) each time he wants to park |
Parking session |
Parking session refers to the specific period of time during which a vehicle is legally parked in parking zone. |
Payment channel |
Payment channel refers to the method or platform through which payments are made and processed. |
Payment method |
A payment method refers to the way or means by which a customer chooses to pay for service. |
Payment phase |
A payment phase refers to a distinct stage in the payment process. |
Payment status |
A current state of a payment, such as: pending , paid, overpaid, cancelled. |
Physical sales |
A transaction occurs in a physical place (terminal, Point of Sales) where the coordinates are registered in the system. |
Point of Sales |
Ticket office (digital or physical) provided by the city to renew your permits |
Purchase |
Purchase refers to a successful transaction made for the parking session, where the user has paid for parking service within the specified period of time. |
Sale transaction |
A transaction performed on a device allowing the end user to purchase or to freely get a parking right (parking session, parking permit, …) or to pay a fine |
Sales Application |
Application used by the end user to purchase their product (Parking meter, smartphone application like the Flowbird App) |
Sales Channel |
This is the form the end-user interacts with: Parking meter, smartphone… |
Sales Status |
Statuses possible for sales: Delivered - means a completed sale Payment Due - awaiting payment Processing - in progress Cancelled - the order was cancelled, no parking occurred Problem - complete with issues Returned - the paid amount has been returned to the end-user In Transit - being delivered Pick Up Available - is ready for pick up |
Tariff zone |
A geographical area of a park with given parking prices where the end-user can park their vehicle. The values displayed depend on how the parking has been configured as requested by the city or providers. |
Tariff zone |
A geographical parking zone that has been used to calculate the parking tariff |
User |
An individual having access to the Flowbird parking system. |
User profile |
An end-user role representing specific parking rights and parking tariffs. The values displayed depend on how the parking has been configured as requested by the city or providers. |
Validity zone |
Zone of a park where a parking product (parking ticket or permit) is considered valid. The values displayed depend on how the parking has been configured as requested by the city or providers. |
Widget(s) |
Elements of the report that present data in a graphical form. |
