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WebOffice  2.66 Complete Guide

MenuReports & Statistics -> Card Transaction -> Card Transactions.

The Card Transaction page is a list that displays all the card transactions for the related company.  To see more information about a specific transaction process, click EditViewRecord.  The transaction process is displayed in the Collector Response page filtered on the specific transaction.

Note:
This page uses Enforced filtering. You must select a Local Transaction Date before you can display the list.
Select the period you want to see.

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Note:
When a collector routing group is used on a terminal, the card transaction will be listed for each collector the transaction is sent to.
Collector routing group transaction

The following table explains some of the items on the page:

List item

Explanation

Filter

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Opens the Collector response page filtered for the selected Card Transaction.

 

Terminal ID.

Shows the terminals ID.

Filter

Masked PAN.

Card number masked according to PCI requirements.

Filter

Expiration Date.

Date when the card expires.

 

Amount.

The amount of the transaction.

 

Process Status.

Shows the status of the process.

Filter

Created in CWO.

The date the record was created in WebOffice.

Filter

Currency.

The currency of the purchase.

Filter

Transaction Status.

Shows the status of the transaction.

Filter

Company.

The company that owns the terminal.

Filter

Merchant.

The Name of the Merchant for this transaction.

Filter

End of Day Terminal Time.

 

Filter

Merchant ID.

The Merchant ID for this transaction.

Filter

Collector Transaction reference.

Transaction Reference from the collector.

 

Internal Transaction reference.

A reference ID generate by Flowbird.

 

Additional field(s) available under the spanner:

List item

Explanation

Filter

Attempts.

 

 

Authorization Date.

 

 

Authorization Number.

 

 

Authorization Amount.

 

 

Blacklist Fall-back.

 

 

Card Invoice Company.

 

 

Card Token.

 

 

Card Type.

The name of the Card Type.

 

Collection Number.

The collection number sent in by the terminal.

 

Collector.

The name of the collector.

 

Date Changed.

The date the record was changed.

 

Encryption Key.

The encryption key used for the transaction.

 

External Transaction Reference

External transaction reference

 

External Date Created

External date created

 

Is Approved.

Status flag if the transaction is approved.

Checked = Approved.

Filter

Is Statistical

A Boolean identifying if the card transaction was processed by WebOffice or by a 3rd system.

 

Re-Authorization Date.

The date the last re-authorization has been executed.

 

Received in CWO.

Date the transaction info was received in WebOffice.

 

Reprocessing.

 

 

Requested Authorization Amount.

The amount requested during authorization.

 

Service Code.

 

 

Terminal Key ID.

 

 

Ticket Number.

The number printer on the Ticket.

 

Transaction Date.

The date the initial response from the collector was received.

 

Transaction Token.

 

 

VAT.

 

 

Additional Filter fields not visible in the list:

List item

Explanation

Filter

Terminal Group.

The terminal group a terminal belongs to.

Filter

Node.

Node to which the terminal belongs, e.g. a geographical area.

Filter

Local Transaction Date.

The date the initial response from the collector was received.

Filter

Note:
WebOffice has been equipped with a function to prevent card transactions from being outright rejected or being pushed into the system with dates that are too far in the future.  If a transaction has a date more than 6 hour in the future, it will be pushed into a message queue.
For purchases, events, and collections, the date can be updated by a WebOffice users with the appropriate rights and after this been reprocessed. Card transactions CANNOT BE CHANGED and are pushed here for auditing purposes.
This feature is only granted to Flowbird Support. If you think you may have transactions in the future, please contact our support department.