| Menu | Reports & Statistics -> Card Transaction -> Missing Transactions. |
This page displays settled transactions where a corresponding purchase is missing.
This may happen when a terminal could not send in its purchases via a heartbeat. E.g., the terminal has gone out of order short after a purchase has been made via the EMV Card reader.
The list should be empty. The reconciliation service creates records during the reconciliation process. Records might be removed if the corresponding purchase arrives later.
The following table explains the items on the page:
List item |
Explanation |
|
|---|---|---|
Transaction Date. |
|
|
Terminal ID. |
Shows the terminals ID. |
|
Amount. |
The amount of the transaction. |
|
Message. |
Message generated by the reconciliation process. |
|
Transaction reference. |
Displays a reference that can be used to identify the transaction uniquely. |
|
Bank Authorization reference. |
|
|
Masked PAN. |
Card number masked according to PCI requirements. |
|
Processing Date. |
|
|
Additional fields available under the spanner:
List item |
Explanation |
|
|---|---|---|
Authorization Date. |
|
|
Authorization Data Local. |
|
|
Card Transaction. |
|
|
Collector ID. |
Unique Identifier for the collector. |
|
Collector Name. |
The name of the collector. |
|
Collector Transaction Reference. |
Transaction Reference from the collector. |
|
Currency. |
The currency of the payment. |
|
Date Changed. |
The date the record was changed. |
|
Date Created. |
The date the record was created. |
|
Expiration date. |
Date when the card expires. |
|
Extra info 1 to 4. |
4 optional fields displaying additional information sent by the collector. |
|
Key |
|
|
Merchant ID. |
The Merchant ID for this transaction. |
|
Merchant Name. |
The Name of the Merchant for this transaction. |
|
Processing Date Local. |
|
|
Purchase Pay Unit. |
The pay unit used for the transaction. |
|
Transaction Date Local. |
|
|
Additional Filter fields not visible in the list:
List item |
Explanation |
|
|---|---|---|
Company. |
The company that owns the terminal. |
|
