This section describes the mechanism used for determining terminal status, indicated by the traffic light icon.
- Red Status indicator:
•The icon will display a steady red light if any unresolved partial or total alarms are present. The underlying event has a severity level of error.
•The icon will display a steady red light if the time since the last recorded successful communication session exceeds the time setting for communication warning limit.
If no ‘unresolved errors’ are found; the system performs a check regarding the communication details between terminal and WebOffice.
- Yellow Status indicator:
•The icon will display a blinking yellow light if the time since the last recorded successful communication session exceeds the time setting for communication OK limit but falls below the communication warning limit indicating a warning.
| Note: The settings for the communication OK limit and communication warning limit can only be set by Flowbird Support. Once set, the settings apply to all terminals in your company. |
•The icon will display a blinking yellow light when no communication issues are found, but unresolved alarms from events with severity level of warning exist.
- Green Status Indicator:
•If none of the above is found, the icon will display a steady green light, indicating that the status is OK.
| Note: New Terminals that has not yet connected to WebOffice (first heartbeat) will not be shown in the list. |
