Statistical data is displayed on various WebOffice pages. How up-to-date the data is, depends on the heartbeat setting in the terminals and the retrieval frequency of the file transmission jobs scheduled in WebOffice. These schedules define when data should be retrieved from the terminals.
Because of the properties of GPRS technology, a heartbeat pulse sent from a terminal always initiates communication.
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It is, however, possible to send an SMS to the terminal commanding it to execute a heartbeat or a specific command. This is a licensed feature. see Push commands. |
If, for instance, a schedule is set so that the coin collection balance should be retrieved each Monday at 12 pm, the file transmission will start at the first heartbeat after 12 o’clock.
The terminal reports event information, such as warnings and alarms, automatically immediately as they occur or after a certain delay set in the terminal.
Data processed in Weboffice’s analysis functions is retrieved from a central data warehouse and is approximately 24 hours old depending on the time zone differences.
